Posts from "July, 2013"

How To Use Voicemail on an Alcatel-Lucent 4019 Business Telephone

The Alcatel 4019 popular and high quality desk phone consisting of a wide range of features to streamline your daily communications.


Here is a guide to using Voicemail…

Setting Up Your Voicemail

The first time you access your mailbox, you will be asked to set it up.

  1. To access your mailbox, press the MAIL key
  2. You will be asked to enter a 4-digit passcode of your choice
  3. After entering your 4-digit code, the code will be repeated back to you
  4. To accept the passcode, press #
  5. You will then be asked to speak your name and then press #
  6. You can choose to playback your name
  7. Press # to confirm your settings

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Business Telephone Systems for Retailers

The retail industry is big business. And with consumers today preferring to shop from the comfort of their homes via mail-order catalogues or via internet shopping, it’s more important than ever for retailers to ensure their communications systems are up to scratch.


No longer do buyers expect to have to pop into their local store for advice and customer service, they expect to be able to pick up the phone or logon onto the internet and have their query answered in no time at all.

In this blog, we look at business telephone systems and IT solutions for retailers which will help them to gain an edge in today’s competitive marketplace.

Business Telephone Systems for Retailers

Despite the increasing trend towards internet shopping and communication by text message and email, consumers still like to get in touch by phone. In the event of a query or the need to verify some information, a friendly voice at the end of the phone provides the comfort and reassurance that customers need.

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Overview of Panasonic NT Series IP Business Telephones

With the benefits of efficiency and cost savings, the use of Voice over Internet Protocol (VoIP) has increased in popularity for many UK businesses today. In response, business telephone system manufacturers are extending their ranges of IP desk phones to cater for widening business needs.

Panasonic NT Series IP Telephones

Here we look at the range of IP telephones that are available from one of the leading business phone system suppliers – Panasonic.

About Panasonic

Panasonic has been a market leader in the business telephone industry for over 25 years. Providing high quality communication solutions for UK businesses, Panasonic offer a range of business systems from simple analogue phones to advanced IP based network communications platforms.

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A Guide to VoIP for Business Telephone Systems

A common term that is used in the business telephones industry today is VoIP. But what is it and what does it do?

Voice over Internet Protocol (VoIP)

Experts from Yorkshire business phones provider Direct Voice and Data explain…

What is VoIP?

The acronym VoIP stands for “Voice over Internet Protocol”. Also known as IP Telephony or Broadband Telephony, it’s essentially the concept of making telephone calls over the internet. Whereas telephone calls are transported though a vast network of traditional telephone wires, VoIP enables voice messages to be transported through the worldwide web.

The concept of VoIP has been in existence since for many years, but with the more recent introduction of computer technologies and software such as Skype, it has increased in popularity and now forms an integral part of daily communications for many businesses and individuals alike.

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