Posts from "August, 2013"

How to Hold, Park and Transfer Calls on an Avaya 1608 IP Business Telephone

The Avaya 1608 is part of the 1600 series of business telephones available from business phone system manufacturer Avaya. With a host of popular features, if fulfils everyday communications requirements.

Avaya 1608 IP Desk Phone

Here is a guide to holding, parking and transferring calls on the Avaya 1608…

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10 Popular Business Telephone Features That Help Improve Efficiency

Helping companies to operate smoothly and improve communications amongst customers, colleagues and suppliers, the installation of a professionally designed and installed business telephone system offers a wide range of features.

Business Phone Features

Here is an overview of the 10 most popular business telephone features…

1.  Voicemail

Voicemail is an individual answerphone service that enables users to leave voice messages for one another. Each telephone extension and user is provided with an individual voicemail box which is password protected and can be accessed from within the office and externally.

An individual’s voicemail box can be personalised with different greetings enabling callers to be confident that they have reached the correct destination.

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A Guide to Choosing a Business Telephone System

A business telephone system is a crucial element to the successful operation of your business. Helping your staff keep in touch with customers, colleagues, suppliers and agents, it’s central to everything you do.


A well-designed telephone system can really help improve the day-to-day running of your business. Automatically managing your calls and routing them through to the correct destination not only saves time but ensures your customers aren’t subjected to frustrating delays and confusion.

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Holding, Parking and Transferring Calls on Avaya 9600 Series Business Phones

The Avaya 9600 Series of business telephones are a range of high performance IP desk phones suitable for a wide range of business types. Equipped with VoIP (Voice over Internet Protocol) technology, they offer an advanced range of features including mobility applications.

Avaya Business Telephones

Here is our guide to holding, parking and transferring calls…

Holding a Call

The ability to place a user on hold is useful in instances where the user needs to make enquiries to field the call appropriately. When a caller is on hold, they will hear hold music or a double beep sound if your business phone system does not have hold music.

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The Benefits of Telephone and Video Conferencing for Businesses

Despite the wealth of transport links facilitating national and international travel today, companies are embracing their corporate and social responsibilities full-heartedly and taking advantage of advanced digital communications systems to stay in touch with customers, colleagues and suppliers.

Telephone and Video Conference Systems

Aware of their effect on the environment and the costs involved in travel, companies are increasingly turning to telephone and video conferencing systems to conduct their business from the comfort of their own offices.

What are telephone and video conferencing systems?

Telephone and video conferencing systems are simply telecoms systems that enable multiple users at multiple locations to take part in conversations and meetings remotely.

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