Posts from "November, 2013"

How to Hold, Park and Transfer Calls on the Alcatel-Lucent 4039 Digital Telephone

The Alcatel-Lucent 4039 Digital Phone is part of Alcatel’s 9 series digital desk phones designed to improve business communications through a wealth of features.

Alcatel-Lucent 4039 Digital Telephone

Helping you to effectively manage your calls, here is our guide to holding, parking and transferring calls on the Alcatel 4039 digital phone…

Holding a Call

Following the receipt of a call, you may wish to place the call on hold whilst you consult with a colleague or look into your caller’s enquiry in detail.

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Why Cloud-Based PBX Is The Right Phone System For Small Companies

Private Branch Exchange, which is often referred to as PBX for short, is not the matted mess of cables, wires, and ports in the back storeroom that many would think of at first, but is actually the “brains” of an organisation’s phone network that has been easing communication woes of both large and small businesses for years. But like most types of technology, these phone systems are slowly going out of fashion, and virtual PBXs that are based in the cloud are starting to gain popularly, says Rene Sugo from Australian VoIP Service Provider My Net Phone in an article for Business IT (BIT) online.


What mainly distinguishes the virtual PBX from its predecessor is its location. By placing it in the cloud, businesses equip their office with a phone system that does not require physical infrastructure, and its capability is simply rented from the telecommunications provider, thus eliminating the restrictions a physical network poses.

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Benefits Of Using Hosted Phone Systems (PBX) For Business Environments

Nowadays, many businesses use a Private Branch Exchange (PBX) to manage their in-house phone systems. Traditional PBX devices link incoming calls to the desired extension or phone line, and increase general phone efficiency.

Business Telephone Systems

The biggest limitation to using traditional PBX systems is that they generally require expensive phone technology, high maintenance costs, and paying a dedicated IT team to take responsibility for the system and fix it when it’s down. In order to overcome these restrictions, companies can switch to Voice over Internet Protocol (VoIP) technology.

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