Posts from "May, 2015"

Does your business need an IT support contract?

IT system crashed? Now what will you do?

Every day your business relies on IT systems – the hardware such as servers, PCs, laptops, tablets and printers; the infrastructure, which includes the cabling, routers and switches, and the software – operating systems and applications.

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Unfortunately, any part of this can fail.

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Finding the right IT support for your business

“Technology is no longer a function within a business which operates largely in isolation. It is at the heart of everything a company does and, when it goes wrong it affects an organisation’s bottom line, its relationship with customers and its wider reputation”. Jon Dowie KPMG

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A smoothly running IT system is a key part of your business, but unless your business is IT, it is unlikely that you have the expertise to fix it if it fails.

Perhaps some kind of IT support would be useful? But what would be the right support? What do you need and who should you engage?

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Why you need a Telephone System Maintenance Contract

Communicating via social media and email is all very well, but nothing beats a good old telephone conversation with your customers when it comes to building rapport and business relationships – well apart from a face to face meeting!
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A good telephone system is still vitally important. It’s the primary way to keep in touch with current customers and contact future prospects, and we expect it not to fail.

But what if it does? Apart from feeling extremely irritated when technology doesn’t work, and being snippy about it, what are the other implications of being without this communication facility – even for a short time?

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