Posts from "November, 2015"

Proactive v Reactive IT Support – Prevention is Better than Cure

IT failure – something every business dreads. That’s not surprising when last year it was reported that every major IT failure can affect an average of 776,000 people and cost an employer £410,000 for each technology problem they face.

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Of course those figures include massive corporations, but demonstrate the high relative cost and inconvenience of an IT failure to businesses.

A smoothly running IT system is a key part of your business, but unless your business is an IT specialist, it is unlikely that you have the expertise to fix it if it fails.

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What’s The Difference Between An IP And A Digital Phone?

At Direct Voice and Data we’re often asked what the differences between an IP phone and a digital phone really are; and which is best – especially where businesses are looking to upgrade their current phone system.

As with most things in life there are pros and cons to either option, so we’ll try and set out the differences here.

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How they work

The direct descendant of analogue phones, digital phones convert the analogue voice signal into a digital signal, transport the signal across the connected line, then decode that signal into sound at the other end. It means that what was said at one end is what you hear at the other.

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