Benefits Of Adopting VoIP Technology

In today’s highly competitive business environment, keeping your organisation as productive and efficient as possible is key to being successful. To a great extent, this is dependent on the type of services a business offers, how effective those services are and to what degree they allow the firms to perform their duties in an effective and sustainable manner.


Nowadays, many of the challenges firms face stem from modern phone technology, which sometimes can turn out to be too costly to justify the investment. One of the solutions to overcome these problems is by switching to Voice over Internet Protocol (VoIP) technology, which has already proved its ability to turn the tables in a number of ways, Valley Business Journal says.

For businesses, adopting VoIP guarantees not only enhanced efficiency, but also a great new way of saving money. It does this by eliminating the hurdles associated with handling multiple services, by allowing both voice and data communication to be run over a single network.

VoIP systems come with a huge range of functions, giving organisations the ability to take office calls wherever they are, provided they have an Internet connection. The technology will also incur no charges when making long distance calls, since calls performed over the Internet only use bandwidth. Phone system updates are also no long needed, since they are made automatically at no additional costs to the user. Adopting all of these features one-by-one will cause headaches for SMBs running on a tight budget, but by picking a hosted VoIP provider to deliver them with a single service will make these functions affordable and will save the company a lot of money.

VoIP requires only simple software upgrades, as opposed to having to fix or repair the entire phone system in the office, which used to be the case with traditional communication infrastructures. The technology also allows companies to properly budget expenses related to business communications.

Another key benefit of VoIP is its video messaging functionality, Electronic Design News reports. This function allows users to engage with customer in voice and video chat in real-time without requiring additional servicing or product refreshes. Video communication is already making waves in the online space and can be seen on many websites, including Facebook. Video messaging is already on the premises of a number of platforms, with only a few changes needed for installation.

The only thing a company needs to be able to switch to VoIP is a high-speed broadband Internet connection and the desire to take its business to the next level. VoIP is not just another system for making a phone call, it is a whole new way of streamlining business communication and giving your company a competitive advantage over rivals.


To discuss business telephone systems for your organisation, contact Direct Voice and Data on 0800 84 999 84 or visit our website.