Posts in "Business Telephone Systems"

Direct Voice & Data and Alcatel-Lucent Enterprise Seminar held on Wednesday 21st February 2018

Direct Voice & Data teamed up with Alcatel-Lucent Enteprise and invited existing customers to a Seminar on how to add value to their business services with the latest and greatest in ALE’s free software add-ons, the event was held at St John Smith’s Stadium, Huddersfield.

Some of the benefits were:

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Simpson Wood have teamed up with Direct Voice & Data and MyCloud Media



Direct Voice & Data were kindly invited by Simpson Wood to do a presentation at the Digital Enterprise Seminar held in the John Smith’s Suite at The John Smith’s Stadium, Huddersfield on 28th March 2017.

In what was a very popular event the audience were treated to 4 guest speakers:


(From the left) Tim Bennett (myCloudMedia Ltd), Dave Henderson (Direct Voice & Data), Richard Brook (Leeds Enterprise Partnership) & Danny McAllister (Simpson Wood).

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The perils of not developing new products 

Founded in 1884 by American inventor George Eastman, Kodak became one of the most recognised brands around the world. Not only did they launch new products such as the Brownie camera in 1900 but years later one of their cameras was taken into space for the Apollo 11 mission. Kodak were never afraid to be ground-breaking. They stayed ahead of the game by inventing and adopting new products combined with new ways of doing things.

They were the first company to develop digitally with a set of new products including the first working digital camera in 1975. The company did stay ahead of the times by developing new technology. When Apple launched one of their first consumer digital cameras in 1994, it was a Kodak product.

However, by 2004 Kodak started to stop selling film cameras in the face of increasingly popular digital alternatives. At this time, Kodak was the largest seller of digital cameras in the US.

By 2007 its market share had fallen to fourth place and by 2010 to seventh. In 2009, Kodak stopped selling 35mm colour film after 74 years of production.

However, the worst was yet to come. During 2011 Kodak shares fell by 80% as it struggled to maintain market share and it was hit with huge pension costs for retired workers. In news which was received with shock around the world, they filed for bankruptcy.

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Technology for Business Communications

Keeping up with technology for business communications

Keeping up with the latest business communications technology has never been more important in today’s fast paced world.  It is no doubt intentional that Apple release new products periodically, the latest iPhone 7 having just come out this month.  Staying relevant plus competitive in the market and being ahead of your competitors will enhance your company’s success.

Home Worker Business Phone Solutions









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FTTP (Fibre to the Premises) Broadband Now Available


super fast broadband

FTTP Broadband is now available…..

Simply click ‘BT Wholesales Broadband Availability Checker’ to see if your premises have access to FTTP!

What is FTTP?

FTTP provides a fibre optic connection all the way from the customer serving exchange to their premises, whereas traditional Fibre Broadband or FTTC is a fibre connection from the exchange to the local on-street cabinet and then copper to the premises.  FTTP’s 100% fibre connection offers superfast speeds and improves the performance of the internet connection.

Our team of advisers are here to help… us on 0800 84 999 84 for more information.

Direct Voice and Data - Telecoms and IT Solutions

Mobility Enablement

Our working environment is undergoing fundamental changes. Technology is changing the way we work, live, collaborate and share.

Driving this change is the age of people empowerment, productivity development and market innovations.

In response, consumers are demanding access to services anytime, anywhere. Businesses are having to respond by offering flexible, mobile working and giving employees the technology to be able to meet these service expectations.


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Telephone Toll Fraud via PBX Hacking

Telephone toll fraud via PBX hacking continues to be the most popular fraud method, with an established $3.9b stolen globally. Hacking generally is set to steadily rise, especially with the adoption of M2M and the ‘Internet of things’ in our businesses and homes. Toll fraud uses sophisticated auto diallers to continuously search for weak passcodes. Once these are found, the victim’s phone is programmed to call premium rated numbers set up by the criminals who profit from the high call charges. With global fraud losses estimated at $38.1 Billion annually, it is well worth the hacker’s time to build these programmes to trawl phone systems looking for victims. With UK businesses being in the top three hardest hit by toll fraud globally, it is more important than ever to ensure we are all doing our bit to protect ourselves and our businesses. As is the case so often with IT security, obvious passcodes are the weakest link.

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Resilient and Efficient Telephone and Communication Systems for GP Surgeries

Direct Voice & Data have solutions to help GP practices meet the needs of patients and resolve CQC compliance issues around accessing healthcare services.

Benefits of a Direct Voice & Data GP solution system:

• Improved patient communication
• Increased accessibility
• Staff efficiency and reduced workloads
• Cost saving
• Reduces patient complaints
• Lower stress and abuse levels for staff

GP Surgery

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MPLS Network

Multi-protocol label switching doesn’t have to be complicated – it’s a lot simpler than it sounds.

MPLS is simply a tool that can be used to efficiently and securely connect different business sites. That’s it! There are lots of clever ways to route the connection and add in different layers, but we can help you understand all of that.

Here’s a simple way to look at how an MPLS network can work:


MPLS Image

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Why you need a Telephone System Maintenance Contract

Communicating via social media and email is all very well, but nothing beats a good old telephone conversation with your customers when it comes to building rapport and business relationships – well apart from a face to face meeting!

A good telephone system is still vitally important. It’s the primary way to keep in touch with current customers and contact future prospects, and we expect it not to fail.

But what if it does? Apart from feeling extremely irritated when technology doesn’t work, and being snippy about it, what are the other implications of being without this communication facility – even for a short time?

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