Telephone toll fraud via PBX hacking continues to be the most popular fraud method, with an established $3.9b stolen globally. Hacking generally is set to steadily rise, especially with the adoption of M2M and the ‘Internet of things’ in our businesses and homes. Toll fraud uses sophisticated auto diallers to continuously search for weak passcodes. Once these are found, the victim’s phone is programmed to call premium rated numbers set up by the criminals who profit from the high call charges. With global fraud losses estimated at $38.1 Billion annually, it is well worth the hacker’s time to build these programmes to trawl phone systems looking for victims. With UK businesses being in the top three hardest hit by toll fraud globally, it is more important than ever to ensure we are all doing our bit to protect ourselves and our businesses. As is the case so often with IT security, obvious passcodes are the weakest link.
Posts in "Compliance"
Call Recording Compliance
Complying with legal and regulatory constraints, like providing audit trails for transactions and service agreements can put pressure on your business.