Posts in "Customer Service"

Resilient and Efficient Telephone and Communication Systems for GP Surgeries

Direct Voice & Data have solutions to help GP practices meet the needs of patients and resolve CQC compliance issues around accessing healthcare services.

Benefits of a Direct Voice & Data GP solution system:

• Improved patient communication
• Increased accessibility
• Staff efficiency and reduced workloads
• Cost saving
• Reduces patient complaints
• Lower stress and abuse levels for staff

GP Surgery

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MPLS Network

Multi-protocol label switching doesn’t have to be complicated – it’s a lot simpler than it sounds.

MPLS is simply a tool that can be used to efficiently and securely connect different business sites. That’s it! There are lots of clever ways to route the connection and add in different layers, but we can help you understand all of that.

Here’s a simple way to look at how an MPLS network can work:


MPLS Image

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Helping our customer make the most out of their telephone system

At Direct Voice and Data we strive to provide our customers with the best possible service, from supplying you with the best communications package for your requirements, through to the support we provide post sale.


Regent Greeting Cards


Regent Greeting Cards have operated an Alcatel Telephone System for at least 15 years and were approached by Steven Try of Direct Voice and Data quite independently to see if he could assist with an enhancement of our existing system, bringing us into the modern world.

We had been approached on numerous occasions by other communication companies suggesting ways of improving our existing Alcatel system, but no other company prior to Direct Voice & Data offered such a competitively priced upgrade and had such a wealth of knowledge and experience regarding this particular system.

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