Posts in "IT Solutions"

Is Your Business At Risk from Network Threats?


WatchGuard solutions put IT security pros back in charge of their networks with widely deployable, enterprise-grade security and threat visibility tools suitable for any business.

Direct Voice & Data have partnered with WatchGuard as it is the industry’s smartest, fastest and most effective network security product!


For more information see WatchGuard_Product_Matrix

Resilient and Efficient Telephone and Communication Systems for GP Surgeries

Direct Voice & Data have solutions to help GP practices meet the needs of patients and resolve CQC compliance issues around accessing healthcare services.

Benefits of a Direct Voice & Data GP solution system:

• Improved patient communication
• Increased accessibility
• Staff efficiency and reduced workloads
• Cost saving
• Reduces patient complaints
• Lower stress and abuse levels for staff

GP Surgery

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IT Security – Is Your Business Protected?

What would happen if there was a breach in your IT security?

IT security breaches come in many forms – physical damage, computer viruses, hackers or even mistakes by employees – any of which could disrupt the day to day running of your organisation. Worse than that, data could be permanently lost, or used by others seeking to gain from or damage your business.

The increased use of social media by organisations, and some personnel requiring access to the internet to complete their tasks, may also introduce substantial risks to company networks and data.

So what can a business do to prevent security breaches?

A secure, reliable and cost effective environment is crucial. There are 3 main elements to good IT security:

  1. Spam filters that block 97% of junk email before it reaches your IT systems and manage inbound and outbound emails can protect your organisation from mail threats and data leaks.
  2. Anti-virus software must be up-to-date, robust and effective to prevent criminals attacking your network through newly developed viruses, worms and Trojan horses.
  3. Firewalls should be used to prevent unauthorised access to or from a private network, particularly an intranet.

In addition, it is important to establish security procedures for staff to follow. Training staff on how to use your IT system and specifying what tasks must be referred to others, as well as implementing an email and internet policy to regulate internet use, will all help to reduce IT security risks.

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Optimising and improving your hard drive performance

How frustratingly slow can your PC be?


Ever spent time staring at your PC screen while the little wheel went slowly round, before apparently grinding to a halt? Gone off to do something else in hope that the file you were trying to access would be open by the time you came back – and it wasn’t? Given up and restarted your PC to see if it would speed up next time?

Most things need to be maintained to get the best out of them; computers are no different. One of the reasons they become slow and sluggish is due to an under-optimised hard drive.

The hard drive is where the operating system, programs and data are stored on your computer. Over time it may become filled with old files from installs, cached web pages and temporary files. These are often superfluous but gradually affect the hard drive’s normal running and slow the PC’s performance.

Several things can be done to clean up the hard drive, all of which should improve its efficiency.

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Does your business need an IT support contract?

IT system crashed? Now what will you do?

Every day your business relies on IT systems – the hardware such as servers, PCs, laptops, tablets and printers; the infrastructure, which includes the cabling, routers and switches, and the software – operating systems and applications.


Unfortunately, any part of this can fail.

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Finding the right IT support for your business

“Technology is no longer a function within a business which operates largely in isolation. It is at the heart of everything a company does and, when it goes wrong it affects an organisation’s bottom line, its relationship with customers and its wider reputation”. Jon Dowie KPMG


A smoothly running IT system is a key part of your business, but unless your business is IT, it is unlikely that you have the expertise to fix it if it fails.

Perhaps some kind of IT support would be useful? But what would be the right support? What do you need and who should you engage?

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£3,000 Government support for Better Business Broadband extended to 50 cities

£3,000 Government support for Better Business Broadband extended to 50 cities


Politicians of all persuasions are agreed that improving connections is of key importance for business growth. And if we’re going to be “green” about it, superfast broadband is probably a better (and more immediate) communications option than HS2.

We’ve discussed the benefits of upgrading your broadband connection before – Superfast Broadband – what is it and what does it mean to your business? – helping to boost your bottom line through a raft of features that not only help you improve customer service, but also make your employees’ lives better through enhanced communication and collaboration.

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How to avoid receiving spam

Spam, Spam, Spam . . . not so wonderful spam


A recent analysis of time spent managing spam and other unwanted emails has revealed it may cost medium-sized businesses in excess of £34,000 per year per company. Factoring in the time spent to open, read and delete the average 25 unwanted emails per day plus support desk costs (whether internal or external) it is easy to see how these costs are incurred.


So what is spam and why do we get it?

 In a nutshell, spam email is worthless information sent in bulk to an indiscriminate set of recipients without their consent. At least 80% of all world email is spam.

Its purpose is always to make money and often has the intention of spreading viruses or spyware.

Spammers (the people who generate spam) are becoming increasingly sophisticated; their emails look legitimate, making spam more difficult to detect and control.

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Superfast Broadband – what is it and what does it mean to your business?

Superfast Broadband – what is it and what does it mean to your business?

super fast broadband

How many of us have felt frustration at slow website speeds when all we wanted was a quick answer to a question?

Twiddled our thumbs while the email we’re sending snails its weary way from the outbox? Gone off to make a cuppa while the data we need loads onto the screen?
In any business everybody will be using the internet connection for different purposes all the time. How much slower does it become in your business when this happens? And how many hours of lost time does this add up to?

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Specialist IT Systems and Support

A robust IT system is critical to your daily operations. Sending and receiving emails, using the internet and accessing web-based work systems are centre to everything we do.

IT support
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