Posts in "Uncategorized"

Whats happening in 2025?

The government has set out plans to install Fibre fully across the UK by 2025. Bringing fast broadband to rural areas, cities, business and homes. This is part of the PSTN and ISDN switch off, happening in 2025. Open reach (maintainers of the telephone and internet cables) and Ofcom have both stated that they will be switching off all PSTN and ISDN lines from that year onwards.

What is Fibre?

Fibre is the wire that connects from your house/ business to the exchange and provides you with internet and calls. It can transfer up to 1 gigabit of information per second and it’s more reliable, cheaper to maintain and operate. Meaning that you could download a whole HD movie in less then 50 seconds. With higher internet speeds means less time waiting and more productivity.

What needs to be done?  

The Telecom industry wants to increase connectivity speeds and to do that, they need to install fibre connecting from the exchange to every house and business. Currently, nearly all telephone exchanges are connected with fibre, they just need to finish off the last 30 metres or so connecting the exchange to every house and business in towns and cities.   

This cannot be done without the support of the government. A lot of the industry experts are saying the same thing, they need help to acquire 30,000 more engineers to cope with the extra workload in such a short amount of time, having access to land easily with the help of local councils and having more incentive to install the technology through larger government schemes and subsidies.

Is it possible?


Yes, Chancellor Sajid Javid has put aside £5 billion to invest in rural areas to bring fibre broadband to the hard to reach places; but with only 7% of the whole country currently connected to fibre, there is a lot more work for the telecom industry to do in just over 5 years, Openreach are hitting their target of 80,000 houses per month. Experts agree that more needs to be done from the government, however, they are offering a Gigabit Voucher Scheme for small and rural business to help them move from copper to full-fibre, this is expected to help and provide private companies with an incentive to offer their customers, but is this really enough? The government needs to go into hyper mode before the fibre train can really start moving.


What’s the buzz around 5G?


What is 5G?

5G is an upgrade from 4G (5th generation of mobile networks), it refers to mobile network technology that enables 5G compatible phones to connect to the internet faster than ever before. It has been upgraded to meet the needs of a modern-day society that heavily relies on data and connectivity. 5G will eventually become its own standalone network and will not work in conjunction with 4G.

4G is giving a little helping hand at the moment before 5G ventures out on its own. This will result in faster connection speeds and greater capacity of transferable data. The technology will be greater in speed than 4G. 10MBps have been predicted for the minimum download speed of 5G, that’s more then 1000x faster than 4G and enabling the user to download a full HD film in under 10 seconds.

5G Map








When can you get your hands on it?

You already can, starting with cities pictured in the map below. 5G will have limited availability in those areas from three different networks (Vodafone, O2 and EE) and by the end of the year, a total of 20 more towns and cities will be added with many more to follow in 2020. But before 5G becomes seamless like 4G we have a few years to wait. Most experts have predicted it will take 3 – 5 years before it becomes easily accessible. But time moves fast and before you know it, it becomes old news.

5G Map










So, you’re probably reading this and thinking “why are we talking about this now, when it’s not available yet”. It’s how this technology is going to change our society and maybe even how we live that’s got everyone buzzed. One part of this technology is ultra-low-latency. Which is basically the time it takes for a machine to transfer a piece of information to another machine. For instance, self-driving cars can benefit because it’s a virtual piece of technology that allows self-driving cars to speak to one another. If the car in front brakes hard then that sends a signal warning the car behind to brake or take evasive action. Another benefit, this time for business owners is the quick response time when surfacing the internet, downloading documents or taking video or call chats through a hosted platform. Faster speeds mean less time waiting for the internet to buffer, documents to download and less lag/ down periods during lengthy calls.

This improved technology will dramatically change the world we live in, so get ready and excited about the possibility of 5G.



On Tuesday 9th October 2018 Direct Voice & Data, Avaya and FirstNet Data Centres held their very first partnership networking event.

The event was designed to give you an insight into how Telecommunications and Data Management are pivotal in running a successful and compliant business and how cloud based solutions are essential for business continuity if internal systems are compromised by cyber threat.

The afternoon included a key taker from our partners FirstNet, who are leaders in their respective fields.  They gave an insightful look into what the cloud is, how the cloud can improve business efficiencies and how the cloud can keep your business safe.

The event closed with a Data Centre Tour and networking opportunities.

Direct Voice & Data and Alcatel-Lucent Enterprise Seminar held on Wednesday 21st February 2018

Direct Voice & Data teamed up with Alcatel-Lucent Enteprise and invited existing customers to a Seminar on how to add value to their business services with the latest and greatest in ALE’s free software add-ons, the event was held at St John Smith’s Stadium, Huddersfield.

Some of the benefits were:

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Simpson Wood have teamed up with Direct Voice & Data and MyCloud Media



Direct Voice & Data were kindly invited by Simpson Wood to do a presentation at the Digital Enterprise Seminar held in the John Smith’s Suite at The John Smith’s Stadium, Huddersfield on 28th March 2017.

In what was a very popular event the audience were treated to 4 guest speakers:


(From the left) Tim Bennett (myCloudMedia Ltd), Dave Henderson (Direct Voice & Data), Richard Brook (Leeds Enterprise Partnership) & Danny McAllister (Simpson Wood).

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Is Your Business At Risk from Network Threats?


WatchGuard solutions put IT security pros back in charge of their networks with widely deployable, enterprise-grade security and threat visibility tools suitable for any business.

Direct Voice & Data have partnered with WatchGuard as it is the industry’s smartest, fastest and most effective network security product!


For more information see WatchGuard_Product_Matrix

Alternatives to Voice Cloud Hosting

Are there viable alternatives to voice cloud hosting?

With so much hype around hosted voice technology and the benefits it brings to small and medium sized businesses, it is easy to get caught up in the excitement. However companies need to take a step back and take a pragmatic approach to what is right for their own individual company. There is no doubt hosted voice is here to stay and that the market for cloud technology has now passed from the early adopter phase to the early majority phase. It is fair to say that most companies will have fully embraced cloud technology by 2025. But what about the shorter term? Should you move to hosted straight away or should you be looking to increase the return on investment of your current PBX set-up?

If you have relatively new on premise phone technology installed, you are likely to want to get some more mileage out of your current solution and let the equipment depreciate further. You may be in a voice contract that has several years remaining and therefore the termination penalties are still high.

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Mobility Enablement

Our working environment is undergoing fundamental changes. Technology is changing the way we work, live, collaborate and share.

Driving this change is the age of people empowerment, productivity development and market innovations.

In response, consumers are demanding access to services anytime, anywhere. Businesses are having to respond by offering flexible, mobile working and giving employees the technology to be able to meet these service expectations.


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Resilient and Efficient Telephone and Communication Systems for GP Surgeries

Direct Voice & Data have solutions to help GP practices meet the needs of patients and resolve CQC compliance issues around accessing healthcare services.

Benefits of a Direct Voice & Data GP solution system:

• Improved patient communication
• Increased accessibility
• Staff efficiency and reduced workloads
• Cost saving
• Reduces patient complaints
• Lower stress and abuse levels for staff

GP Surgery

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MPLS Network

Multi-protocol label switching doesn’t have to be complicated – it’s a lot simpler than it sounds.

MPLS is simply a tool that can be used to efficiently and securely connect different business sites. That’s it! There are lots of clever ways to route the connection and add in different layers, but we can help you understand all of that.

Here’s a simple way to look at how an MPLS network can work:


MPLS Image

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