Posts tagged with "business telephone systems"

Technology for Business Communications

Keeping up with technology for business communications

Keeping up with the latest business communications technology has never been more important in today’s fast paced world.  It is no doubt intentional that Apple release new products periodically, the latest iPhone 7 having just come out this month.  Staying relevant plus competitive in the market and being ahead of your competitors will enhance your company’s success.

Home Worker Business Phone Solutions









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FTTP (Fibre to the Premises) Broadband Now Available


super fast broadband

FTTP Broadband is now available…..

Simply click ‘BT Wholesales Broadband Availability Checker’ to see if your premises have access to FTTP!

What is FTTP?

FTTP provides a fibre optic connection all the way from the customer serving exchange to their premises, whereas traditional Fibre Broadband or FTTC is a fibre connection from the exchange to the local on-street cabinet and then copper to the premises.  FTTP’s 100% fibre connection offers superfast speeds and improves the performance of the internet connection.

Our team of advisers are here to help… us on 0800 84 999 84 for more information.

Direct Voice and Data - Telecoms and IT Solutions

MPLS Network

Multi-protocol label switching doesn’t have to be complicated – it’s a lot simpler than it sounds.

MPLS is simply a tool that can be used to efficiently and securely connect different business sites. That’s it! There are lots of clever ways to route the connection and add in different layers, but we can help you understand all of that.

Here’s a simple way to look at how an MPLS network can work:


MPLS Image

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What’s The Difference Between An IP And A Digital Phone?

At Direct Voice and Data we’re often asked what the differences between an IP phone and a digital phone really are; and which is best – especially where businesses are looking to upgrade their current phone system.

As with most things in life there are pros and cons to either option, so we’ll try and set out the differences here.


How they work

The direct descendant of analogue phones, digital phones convert the analogue voice signal into a digital signal, transport the signal across the connected line, then decode that signal into sound at the other end. It means that what was said at one end is what you hear at the other.

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Is it time to upgrade your telephone system to VoIP?

It seems as though everyone is talking about IP Telephony and VoIP. But what are they exactly, and what is everyone so excited about?


Essentially IP Telephony is a technology that allows you to make telephone calls over a broadband internet connection. Voice is sent over the internet, and forms a call – Voice over Internet Protocol or VoIP.

The basic technology is fairly straightforward

It involves sending data from one computer to another via the internet, in this case the data (your voice) is translated into a digital stream, given a destination address (another computer) and converted back into speech.

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Using the Personal Contacts Directory on an Alcatel-Lucent 4019 Business Telephone

The Alcatel-Lucent 4019 business telephone is a popular and high quality desk phone. The telephone consists of a wide range of features that users can benefit from to streamline their daily communications with customers, suppliers and colleagues.

Alcatel-Lucent 4019 Business Telephone

Here is a guide to using the personal contacts directory, helping you manage your database of contacts and make calls more efficiently.

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Direct Voice and Data Celebrate 30 Years of Business

Huddersfield based business telephones and IT system specialists Direct Voice and Data are celebrating 30 years in business.


Established in 1984 following the deregulation of the telecoms market, the company started life as “Dial-In Telephones” with a shop in Huddersfield town centre.

Within a year, the company was rapidly expanding, offering complete business system solutions through what was to become a long-standing partnership with Panasonic. This diversification in the business prompted the owners to change the company name to “Dial-In Communications” and relocate to new offices in Leeds in 1986.

Becoming firmly established as a business systems supplier, the company’s partnership with Panasonic grew and in 1987 Dial-In Communications became a limited trading company and again changed its name to “Direct Telecom”.

Further relocations brought the company back to Huddersfield and eventually to its existing head office location in what previously the Skelmanthorpe Liberal Club.

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Cloud Communications Require Planned Approach to Deliver Long-Term Success

In today’s increasingly competitive environment, the key to success is to embrace communication tools that ensure flexibility, reduce overhead and investment risk, and are suitable for providing a secure working environment for remote and mobile staff. Most organisations choose to use IP telephony to achieve this, with a growing number exploring hosted telephony along with unified communication and collaboration (UCS) tools to address these requirements. However, to guarantee the success of cloud communication in the long run, organisations must develop an extensive and maintainable infrastructure evolution roadmap, which should lead to a thorough investigation into the communication tools and providers available.


In its report, called “A Sustainable Approach to Hosted IP Telephony and UCC Services Development,” consulting firm Frost and Sullivan highlights the advantages that hosted IP telephony and UCC services can deliver to businesses of all sizes and sectors. It explains how they can be used to improve return on communications investments, as well as being used to capitalise on technology to gain a competitive edge.

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