Posts tagged with "IP telephony"

MPLS Network

Multi-protocol label switching doesn’t have to be complicated – it’s a lot simpler than it sounds.

MPLS is simply a tool that can be used to efficiently and securely connect different business sites. That’s it! There are lots of clever ways to route the connection and add in different layers, but we can help you understand all of that.

Here’s a simple way to look at how an MPLS network can work:

 

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What’s The Difference Between An IP And A Digital Phone?

At Direct Voice and Data we’re often asked what the differences between an IP phone and a digital phone really are; and which is best – especially where businesses are looking to upgrade their current phone system.

As with most things in life there are pros and cons to either option, so we’ll try and set out the differences here.

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How they work

The direct descendant of analogue phones, digital phones convert the analogue voice signal into a digital signal, transport the signal across the connected line, then decode that signal into sound at the other end. It means that what was said at one end is what you hear at the other.

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Is it time to upgrade your telephone system to VoIP?

It seems as though everyone is talking about IP Telephony and VoIP. But what are they exactly, and what is everyone so excited about?

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Essentially IP Telephony is a technology that allows you to make telephone calls over a broadband internet connection. Voice is sent over the internet, and forms a call – Voice over Internet Protocol or VoIP.

The basic technology is fairly straightforward

It involves sending data from one computer to another via the internet, in this case the data (your voice) is translated into a digital stream, given a destination address (another computer) and converted back into speech.

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Cloud Communications Require Planned Approach to Deliver Long-Term Success

In today’s increasingly competitive environment, the key to success is to embrace communication tools that ensure flexibility, reduce overhead and investment risk, and are suitable for providing a secure working environment for remote and mobile staff. Most organisations choose to use IP telephony to achieve this, with a growing number exploring hosted telephony along with unified communication and collaboration (UCS) tools to address these requirements. However, to guarantee the success of cloud communication in the long run, organisations must develop an extensive and maintainable infrastructure evolution roadmap, which should lead to a thorough investigation into the communication tools and providers available.

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In its report, called “A Sustainable Approach to Hosted IP Telephony and UCC Services Development,” consulting firm Frost and Sullivan highlights the advantages that hosted IP telephony and UCC services can deliver to businesses of all sizes and sectors. It explains how they can be used to improve return on communications investments, as well as being used to capitalise on technology to gain a competitive edge.

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